Havering

Doing Business with Havering Council

Information on how to do business with Havering Council.

Selling to the Council

Any contract opportunities with the Council, which are advertised, are publicised via capitalEsourcing.

The Council's general procurement strategy is set out in our PDF logoCorporate Procurement Strategy document.

The Council buys a wide range of goods and services across all its departments. The procedures for making these purchases are subject to European and domestic public procurement law and are governed by the Council's PDF logoContracts Procedure Rules. These rules are part of our standing orders and set out the procurement processes that must be followed.

For more information, please see the Doing Business with Havering - A Suppliers Guide. This shows where you can find out details of:

  • The Council's current contracts
  • Where contract opportunities may be advertised, and
  • The purchasing groups that the Council belongs to

Terms and conditions of contract

The precise terms and conditions of a contract with the Council will vary depending on its value and what is being bought. The Council does however have standard terms and conditions of contract which will be incorporated into most of its contracts.

Electronic procurement ('iProcurement')

The Council has implemented an electronic 'procure-to-pay' system called 'iProcurement'. This system means that orders placed by the Council are sent to our chosen suppliers electronically (these are called 'e-orders'). Invoices are generated and payments made electronically too.

'iSupplier' is the suppliers' interface to the Council's iProcurement system.

iSupplier allows our suppliers to:

  • Receive orders via email
  • View all orders placed with them by the Council, both current and historical
  • 'Flip' orders (i.e. convert an order to an electronic invoice back to the Council)
  • View when payment for each order will be/has been made
  • Communicate with the purchaser if clarification of the order/delivery is required

If you are chosen as a supplier to the Council, you will be required to register with iSupplier.

Complaints

If you have a concern about any tender exercise or procurement generally, you should contact Customer Relations. You can also contact the Contract Monitoring Officer whose name appeared in any Invitation to Tender document sent to you.